How should I place my order?

You can place an order from our Website www.epicuregourmet.in, download apps, or call us on 9311103330.

Do I need to register myself before making a purchase online?

Yes, it’s mandatory. You need to register and create an account to make a purchase.

What information do I need for registration?

Your own mobile number, email ID, Facebook or Google account is required to register.

What should I do if unable to log in to my account?

Try the “Forgot Password” option in the Sign In/Sign Up button. You can also call us with your registered mobile number at 9971463330 or email us at customercare@epicure.net.in, and we will resolve it for you.

How to reset my password?

Click on the link to reset your password sent to your registered mail ID.

What makes Epicure different from others?

We passionately provide our customers the freshest and finest quality handcrafted meats. Our meat has been sourced from artisan producers that are committed to producing meats of the highest quality with great distinctive tastes. Contains no artificial colors or preservatives.

How long does it take to deliver the order?

Instant delivery orders will be delivered within 120 minutes and scheduled delivery orders will be delivered according to the time slot selected while placing the order.

Are all of your meats fresh?

All our raw chicken, mutton, pork are freshly sourced on a daily basis.

How to check the quality of your meats?

From processing to delivery, we take stringent care at every step of the way to make sure that there are no quality concerns whatsoever. We try to serve the best quality meats to our customers.

Are your meats processed using any antibiotics and growth promoting hormones?

We believe in using only the highest quality ingredients to make our products. We use farm raised English breed pork, corn & soya fed chicken, free range mutton, and 100% grass fed buff which are hormone and antibiotic residue free.

What modes of payment do you accept?

We accept online payments through all major credit & debit cards, wallets, cash on delivery, and card payment on delivery is also possible.

What happens in case of a payment failure?

In case of any payment failures and charges incurred, refund will be automatically routed through the vendor’s payment gateway back to your account.